SUPPORT

Help when a long chat matters.

Contact FlowThread Support at [email protected], or use the feedback form built into the extension.

Before sending feedback

Open a saved conversation at chatgpt.com, wait for the page to finish loading, then reopen FlowThread from the browser toolbar. If you changed “Messages to keep,” use the page refresh action shown by FlowThread before testing again.

Export help

Markdown, TXT, and JSON are downloaded locally. PDF opens a local preview first; choose “Continue to save PDF,” then use the browser print dialog to save the file. FlowThread never asks you to upload a conversation for support.

Send a support request

Open FlowThread, select “Having trouble? Send feedback,” choose the closest topic, and describe what happened. Attach an image or sanitized diagnostic log only if you choose to. Chat content, prompts, cookies, browsing history, account identifiers, and secrets are excluded from diagnostic logs.

Payments and Pro access

For paid-but-still-Free issues, select that topic and enter the purchase reference from your Paddle receipt plus a contact email. Never send card numbers, passwords, ChatGPT credentials, activation credentials, or private keys.

Response

FlowThread Support may reply from [email protected]. For privacy details, see the Privacy Policy.